Frequent travellers know the right piece of luggage can make or break a trip. Tumi and Hartmann have their rabid fans, as do Travelpro, but the brand I recommend is Briggs & Riley. Their designs may not be the absolute most stylish, but their warranty is by far the best – they will repair any damage, even if it is caused by the airline, no questions asked. Even Tumi does not offer such a warranty, despite the princely prices they charge for their wares.
I just bought a second Baseline 28″ Superlight from Michael Bruno on Market Street near Castro. That hole-in-the-wall shop is the absolute go-to place for Briggs & Riley, and they offer significant discounts over list prices. Most quality luggage is seldom ever discounted, so it is refreshing to get quality service from proprietor Lou Briasco as well as a very nice price (too low to advertise without incurring the wrath of the manufacturer).
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